Shipping & Returns

Shipping

• Shipping is charged by weight, calculated automatically at checkout based on your order. Remote or restricted PIN codes may require additional time or a courier change.
• Orders are typically dispatched within 1–3 business days of confirmed full payment and successful verification. Delivery timelines shown are estimates, not guarantees.
• We are not responsible for delays caused by couriers, weather, strikes, regional restrictions, incorrect/incomplete addresses or events beyond our reasonable control.
• Please ensure your shipping address and contact number are accurate. Re-shipping due to an incorrect address or repeated failed delivery may attract additional charges.
• Risk and title in the goods pass to you upon delivery to the address provided (or to any person at that address).

Delivery Check & Unboxing

For your protection we strongly recommend a continuous, unedited unboxing video that begins before the outer packaging is opened and clearly shows the sealed parcel, labels and contents. Claims for damage, missing items or wrong items will only be considered when supported by such a video and reported within the window below. Without an unboxing video, we may be unable to accept these claims.

Returns

Given the nature of our products, returns are limited:

• Dead-on-arrival (DOA) / damaged in transit: report within 48 hours of delivery with the unboxing video and photos. If validated by us, we will repair, replace or, where replacement is not possible, refund.
• Wrong item shipped: report within 48 hours with proof. We will arrange the correct item or a refund after the incorrect item is returned unused.
• Change of mind / “no longer needed” / buyer’s remorse: not accepted.
• Opened software, video games, digital codes, redeemed accounts and consumables: non-returnable once the seal is broken or the code is revealed.
• Returned items must be unused, with all seals, tags, accessories, freebies and original packaging intact. Items showing use, damage or missing components will be rejected and returned to you.
• We may charge a reasonable restocking fee (up to 15%) and deduct outbound/return shipping where a return is approved as an exception.

Refunds

• Approved refunds are processed only after the returned item is received and inspected at our facility.
• Refunds are issued to the original payment method or, at our discretion, as store credit, typically within 7–10 business days after approval. Bank/gateway processing time is additional.
• Original shipping charges (if any) and any payment-gateway/EMI fees are non-refundable.

Warranty Claims

Warranty (where offered) covers manufacturing defects only, for the period stated on your invoice, as set out in our Terms & Conditions. To raise a claim, contact us with your order details and a description/video of the issue. Cost of shipping the unit to us for assessment is borne by the buyer; we cover return shipping on validated warranty repairs.

Order Cancellation

Orders may be cancelled by you only before dispatch. Once dispatched, the order falls under the returns policy above. We reserve the right to cancel and fully refund any order at our discretion (e.g. stock, pricing error, failed verification).

How to Start a Claim

Email micromini2020@gmail.com or message/call us at +918056208174 with your order number, photos and the unboxing video. Our team will guide you through the next steps.